WORKERS’ COMPENSATION

Market quietly evolving as profitability comes under pressure

KEY TAKEAWAYS


Buyer-friendly market conditions persist, but signs point to moderating profitability for insurers.


Slowing frequency gains and rising severity are challenging long-term pricing assumptions.


Underwriting is becoming more selective, with greater focus on workforce characteristics and evolving claims profiles.

Expected rate changes next quarter*

2% decrease to flat


Guaranteed cost workers’ compensation16

3% decrease to flat


Loss-sensitive workers’ compensation

The workers’ compensation insurance market remains profitable and highly competitive. Carriers continue to view workers’ compensation as a desirable line, and appetite to write business remains strong. In the first quarter of 2026, median rates for guaranteed cost workers’ compensation fell 2.6%, according to Lockton data. Median rates for loss-sensitive programs fell 0.3%.

2025 marked the 12th consecutive year of underwriting profitability for workers’ compensation, according to the National Council on Compensation Insurance (NCCI), though margins are narrowing. The private carrier calendar year combined ratio increased five points to 91. The NCCI-selected accident year combined ratio also rose five points to 97, its highest level in recent years, leaving a thinner margin for underwriting gain.

Net written premium18 declined 0.2% to $41.6 billion, as modest payroll growth was offset by continued declines in loss costs.

Lost-time claims frequency fell an estimated 2% in accident year 2025, a slower decline than in prior years. Indemnity severity increased 4%, in line with wage growth, while medical severity rose 4%, outpacing the 1.8% increase in NCCI’s Workers Compensation Weighted Medical Price Index. NCCI attributed this primarily to higher utilization, suggesting a shift toward more complex claims.

Tariffs on imported medical goods present additional upside risk to medical severity, particularly for claims involving surgery, prosthetics, or extended rehabilitation.

Reserve redundancy19 continues to erode, falling to $14 billion at year-end 2025, down from $18 billion in 2023, reducing a key profitability cushion and reinforcing the need for pricing discipline.

Insurers remain interested in growth but are increasingly differentiating risks rather than competing purely on price. Workforce demographics and indemnity exposure are under scrutiny as claims involving older workers continue to drive disproportionate costs. Employers with aging workforces or elevated indemnity exposures may face more scrutiny or less favorable outcomes.

Underwriters are also paying closer attention to worker classification. The expansion of the gig economy has created ambiguity around worker status in several states, and misclassification of employees as independent contractors can create significant uninsured workers’ compensation exposure. Similarly, remote work has introduced geographic complexity many employers have yet to fully address. When employees work from states where employers have no formal presence, losses can arise in jurisdictions where coverage was never anticipated.

No single state is driving widespread deterioration. Still, in California — which is not governed by NCCI — accident year combined ratios have been steadily climbing for the last decade. In 2025, the combined ratio rose to 129, its highest level in more than 20 years, according to the Workers’ Compensation Insurance Rating Bureau of California. This warrants continued attention for employers with significant California head counts.

The current environment supports buyer-friendly pricing in the near term, with ample competition. However, the combination of a rising combined ratio, declining reserves, and moderating frequency improvements may curtail further downward rate movement across many jurisdictions for the remainder of 2026.

*Note: Rate ranges presented here reflect expected renewal outcomes — as of the Lockton Market Update publication date — over the next quarter for most insurance buyers. These should not be taken as a guarantee of any specific results during renewal negotiations. Depending on risk profiles, loss histories, account specifics, and other factors, individual buyers may renew their programs outside these ranges.


16Guaranteed cost workers' compensation: A type of workers' compensation program in which insureds pay a fixed premium and the insurer assumes responsibility for covered claims, subject to policy terms. (See glossary.)

17Combined ratio: A key measure of underwriting profitability for P&C insurers and reinsurers. It is calculated by dividing the sum of incurred losses and expenses by earned premiums. Any number below 100 (or 100% when expressed as a percentage) indicates an underwriting profit; any number above 100 indicates an insurer or the market is paying out more in claims and expenses than it makes in premiums. Combined ratios can be calculated on an accident year or calendar year basis. (See glossary.)

18Net written premium: Gross written premium less premiums ceded to reinsurers and returns and cancellations. It represents the premium retained by an insurer. (See glossary.)

19Reserve redundancy: When carriers set aside more reserves than are ultimately necessary to cover claims and related expenses. (See glossary.)

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