Introduction

The already challenging and complex cyber risk landscape that businesses face has only become more difficult and multifaceted over the last year. Lockton’s claims experience and data from industry sources both demonstrate the challenges for businesses. Threat actors are growing more sophisticated. Human error remains an immense pain point. Privacy statutes are becoming more stringent. And cyberattackers are capitalizing on the power of artificial intelligence.

The threats for businesses will not abate anytime soon, nor will cyber claims become easier and less costly to resolve. The mandate for businesses: Better understand your cyber risks, invest in cybersecurity, develop incident response and claims plans, and build effective insurance programs.

Explore our midyear 2025 cyber claims update for more insights on the biggest drivers of cyber claims activity today.